Support
Need help with MacroChat? Find answers to common questions below or reach out to us directly.
Contact Us
contact@macrochat.app
Send us an email and we'll get back to you as soon as possible.
We typically respond within 24–48 hours.
Frequently Asked Questions
Download MacroChat from the App Store or Google Play, open the app, and follow the onboarding steps to create your account. You'll set your nutrition goals and preferences, and then you're ready to start logging meals right away.
You can log meals in three ways: type a message describing what you ate (e.g. 'Had grilled chicken with rice'), take a photo of your plate and chat about the details, or record a voice note. You can always refine or update your entries through follow-up messages.
MacroChat offers a monthly plan at $7.99/month or a yearly plan at $49.99/year. The yearly plan starts with a 7-day free trial, so you can try every feature before you're charged; the monthly plan is billed right away. Your subscription renews automatically unless cancelled.
You can cancel your subscription anytime. On iPhone, go to Settings > tap your name > Subscriptions > MacroChat > Cancel Subscription. On Android, open the Google Play Store and tap your profile picture > Payments & subscriptions > Subscriptions > MacroChat > Cancel subscription. You'll continue to have access until the end of your current billing period.
To delete your account and all associated data, go to Settings within the app and select 'Delete Account'. You can also email us at contact@macrochat.app to request data deletion. We will process your request in accordance with our Privacy Policy.
MacroChat requires an internet connection to process your meals with AI and calculate nutritional information. However, any data you've already logged is available to view offline, and pending entries will sync automatically when you're back online.
MacroChat uses advanced AI to estimate nutritional values based on your descriptions, photos, and voice inputs. While we strive for accuracy, all values are estimates and may vary depending on portion sizes, preparation methods, and specific ingredients. For precise dietary needs, consult a registered dietitian.
For more information, see our policies: